Privacy policy

Privacy Policy – Daremis

Daremis operates this store and website, including all related information, content, features, tools, products and services, to give you, the customer, a curated shopping experience (the "Services"). Daremis is powered by Shopify, which helps us bring the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise get in touch with us. If there's ever a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy takes priority when it comes to how we collect, process, and disclose your personal information.

We'd love for you to read this Privacy Policy carefully. By using or accessing any of the Services, you're letting us know you've read this Privacy Policy and understand how your information is collected, used, and disclosed as described here.

Personal Information We Collect

"Personal information" means information that identifies or can reasonably be linked to you or another person; it doesn't include information collected anonymously or that's been de-identified. Depending on how you interact with the Services, where you live, and applicable law, we may collect or process:

  • Contact details: name, address, billing/shipping address, phone number, and email address.
  • Financial information: credit/debit card details, financial account information, transaction details, and payment method.
  • Account information: username, password, preferences, and settings.
  • Transaction information: items viewed, added to your cart or wishlist, purchases, returns, exchanges, or cancellations.
  • Communications you have with us, such as customer support inquiries.
  • Device information: browser, network connection, IP address, and other identifiers.
  • Usage information: how and when you interact with the Services.

Where This Information Comes From

We collect personal information directly from you (when you create an account, use the Services, or communicate with us), automatically through the Services (device, cookies, and similar technologies), from our service providers, and from partners or other third parties.

How We Use Your Personal Information

  • Provide and improve the Services: process payments, fulfill orders, handle returns and shipping, manage your account, personalize your shopping experience, and recommend products you might like.
  • Marketing and advertising: send promotional communications by email, text message, or mail, and show you ads based on your activity on the Services.
  • Security and fraud prevention: authenticate your account, keep payments secure, and detect or prevent fraudulent or unlawful activity. You're responsible for keeping your account credentials safe.
  • Customer support: respond to your questions and keep our relationship with you running smoothly.
  • Legal compliance: respond to legal requests, investigations, or disputes, and enforce our terms and policies.

How We Share Your Personal Information

We may share your information with: Shopify and other service providers helping us out (payment processing, analytics, customer support, shipping); marketing and business partners (Shopify may enable personalized advertising based on your activity across different merchants; you can opt out here); third parties when you ask or authorize us to; our affiliates or corporate group; and as part of a business transaction (merger, sale) or to comply with legal obligations and protect our rights.

Our Relationship with Shopify

The Services are hosted by Shopify, which processes your information to provide and improve the Services, including enhanced features that combine data from our store with data from other Shopify merchants. In those cases, Shopify acts as the data controller and directly handles related requests. You can learn more in Shopify's Privacy Policy and Privacy Portal.

Third-Party Websites

The Services may link to third-party websites we don't control. We're not responsible for their privacy practices or the accuracy of their content, so we'd recommend giving their own policies a read too.

Children's Data

The Services aren't directed to children, and we don't knowingly collect personal information from children under the age of majority in your jurisdiction. If you're a parent or guardian of a minor who's shared personal information with us, just contact us and we'll take care of deleting it. We have no actual knowledge that we share or sell personal information of individuals under 16 years of age.

Data Security and Retention

No security measures are foolproof or guarantee "perfect security," so we'd suggest avoiding sending sensitive information through unsecured channels. We keep your information for as long as we need it to provide the Services, comply with legal obligations, and resolve disputes.

Your Rights

Depending on where you live, you may have the right to: access your information, request its deletion, correct it, request portability, and opt out of the sale or sharing of your data for advertising purposes. You can exercise this last right here. If you visit the site with Global Privacy Control enabled, we'll treat it as an opt-out request for that device and browser (learn more at globalprivacycontrol.org). We don't honor other "Do Not Track" signals.

You're welcome to unsubscribe from our promotional emails anytime; we may still send you non-promotional messages related to your account or orders.

If you're in the UK or the European Economic Area, you can also request restriction of or objection to processing and withdraw your consent anytime, without affecting the lawfulness of prior processing. Learn more about how Shopify processes data at privacy.shopify.com/en.

We won't discriminate against you for exercising these rights. We may verify your identity before fulfilling your request, and you're welcome to designate an authorized agent to act on your behalf.

Complaints

If you have concerns about how we handle your personal information, reach out using the details below. Depending on where you live, you may also file a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your information outside your country of residence. If we transfer data outside the EEA or the UK, we rely on recognized mechanisms such as the European Commission's Standard Contractual Clauses, unless the destination country has an adequacy decision.

Changes to This Policy

We may update this Privacy Policy now and then to reflect changes in our practices or for legal or operational reasons. We'll post the revised version right here on this site.

Contact

Got questions about our privacy practices, or want to exercise your rights? Just email us at daremis.info@gmail.com. For purposes of applicable data protection law, we're the data controller of your personal information.