Contact information
Contact Us
Have a question, ran into an issue, or just want to say hi? We're always happy to hear from you, and our team is here to make sure you get the help you need, as quickly and painlessly as possible.
Email Us
You can reach us anytime at daremis.info@gmail.com. This is the best way to get in touch with us for anything at all, big or small.
For Faster Help
To help us get you an answer as quickly as possible, please include the following when you write to us:
- Your full name (the one used on your order)
- Your order number, if your question is about an existing order
This lets us pull up your order right away instead of going back and forth trying to find it, which means a faster resolution for you.
What Can We Help You With?
Our team can help with just about anything related to your shopping experience, including:
- Order status and tracking
- Order changes or cancellations
- Questions about a product before you buy
- Shipping and delivery
- Returns and refunds
- Anything else — if you're not sure who to ask, just ask us anyway!
Response Time
We typically respond within 24 to 48 hours. Please note this is counted in business days only (Monday through Friday, excluding holidays), so a message sent over the weekend will be picked up as soon as we're back.
Business Hours
Our team is available Monday through Friday, 9 AM to 5 PM. Messages received outside of these hours will be answered the next business day.